Install and workspace setup
Join the Slash Social waitlist, confirm workspace access, choose the first brand, and invite the right first users.
Support
How can we help?
For setup, billing, account connection, or product help, send the form below. Include your Slack workspace and brand name so we can route the request.
Brands, accounts, and permissions
Set up brand scope, connect social accounts, assign reviewers, and decide who can create, approve, publish, or manage billing.
Planning and approvals
Capture ideas, build a calendar, route drafts, reject with a reason, and keep the approval history attached to the work.
Publishing and recovery
Understand publishing queues, failed jobs, retries, account reconnects, and timezone-safe scheduling.
Inbox and reporting
Assign inbound replies, use saved responses, monitor status, and read recurring Slack-native analytics summaries.
Billing, privacy, and security
Review plan access, data handling, workspace permissions, privacy commitments, and terms of service.
Contact
Send the details once. We will route the request.
Include your Slack workspace name, the affected brand, the platform account if relevant, and a short description of the issue. Do not send social account passwords or private access tokens.
Useful context Slack workspace Affected brand Platform or account What changed or what you expected
Reference
Common questions usually start here.
Review setup, privacy, pricing, and product scope before you submit a request. The form is best for workspace-specific help.
Ready when your team is
Need help before installing?
Review workspace access, brand scope, roles, and the first workflow before adding the app to Slack.